jump to navigation

What does it take to sell stuff on Trade Me in 2010? August 19, 2010

Posted by Michael Carney in : auctions, trade me, trademe , 2comments

This internet thingy is catching on. The latest (August 2010) Media Trends Report from Roy Morgan Research shows us that buying stuff online is now pretty widespread in New Zealand:

used-internet-for-buying

So 58% of us have used the internet  for buying things.

What sorts of things are Kiwis buying online? Again, Roy Morgan Research to the rescue:

Top Ten Products Bought Online
(within the last three months, Jan-Dec 2009)

Trade Me’s influence is clear — most of those products (largely excluding travel, which can be found on sister site TravelBug) are readily available through our favourite online auction site.

So have the dynamics of selling on Trade Me changed, now that there are more than a million and a half items regularly listed on the site?

Better, Faster, Cheaper (pick all three)

Once upon a time, sellers could get away with offering products on Trade Me that were EITHER Better OR Faster OR Cheaper. Now we need to try and deliver across all three metrics — competition in most categories is as intense on Trade Me as it is in the real world (if not more so).

And customers today are more demanding. They want perfect orders, shipped and delivered on time.

What’s a “perfect order”? According to Edward Marien of the University of Wisconsin, customers are looking for:

  1. The Right Product in the
  2. Right Quantity from the
  3. Right Source to the
  4. Right Destination in the
  5. Right Condition at the
  6. Right Time with the
  7. Right Documentation for the
  8. Right Cost.

US consumer products giant Procter & Gamble has its own definition of a perfect order: “a product that arrives on time, complete (as ordered), and billed correctly.” By P&G’s internal calculations, the company estimated that an imperfect order was costing it an average of US$200 each time.

The company found that additional costs for getting things wrong included:

Those are industrial-strength concerns, of course. The Trade Me equivalent would be:

All in all, it’s better to be an overachieving seller, delivering more than you promised.

Seven tips for improving your Trade Me sales

In many ways, though, delivering on The Perfect Order is really just about the hygiene factor — getting things right after the sale.

If you want to increase the percentage of your listings that actually sell, start with these seven tips:

  1. Always include shipping costs in your listings.
    American research shows that one in five online shoppers abandon their purchase because shipping costs aren’t shown alongside the product costs. Today’s consumer doesn’t want any hidden surprises.
  2. Tell visitors why they should shop with you
    Unless you”re offering a one-of-a-kind product that’s simply unavailable elsewhere, chances are you have competitors on Trade Me selling similar products. So don’t rely on the product attributes to do all the selling job — tell your browsers why they should choose you. Talk about things such as value for money, your excellent customer service record, the merits of your organisation (not just your product).
  3. Include Customer Reviews
    According to Nielsen’s NZ Social Media Report (July 2010), 1.92 million Kiwis now look to their fellow Internet users for opinions and information about products, services and brands. It’s not that they don’t trust sellers — they just trust their fellow consumers more. So incorporate the words of your customers into your listings, If you have really flattering feedback, feature it prominently in your listing (don’t expect visitors to check out past praise in your feedback — they won’t, they’ll just look at the percentage of positive feedbacks).
  4. Have a highly-visible, no-hassle returns policy
    For many potential buyers, a money-back-guarantee will make the difference in convincing them to go with you rather than a competitor. Yes, there is the risk that your products will be returned to you, sometimes in unsaleable condition — but if you’re delivering The Perfect Order (as defined above), your percentage of returned orders will be much lower than your percentage of increased sales achieved as a result of your returns policy.
  5. Check Out Your Competitors’ Images
    What are your competitors doing well that you might copy (and indeed improve upon)? Take a look at their listing photos — are they sharp, professional, attractive? Do they show key aspects of the product that yours don’t? If you put your photos and theirs side by side, which look more interesting, desirable, show off the product features best?
  6. X-Ray Your Competitors’ Words
    Start with their headlines. What features have they highlighted? What keywords have they used? Are they using subheads as well? Are there any headlines which sound better than yours? Then take a look at the main body of their listings. How compelling are the words they use? Are there any benefits they’ve emphasised that you’ve overlooked? Review what others are doing, and then polish up your own stuff.
  7. Use Real-Life Stories to bring your listings to life
    It’s one thing to have nice marketing copy describing a product — but it’s far more compelling to see real-life tales from other customers describing how they use the product. Once you have a base of happy customers, invite them to contribute their stories. Even if most won’t, you just might find some real gems. [Okay, you can't do this with every product, but where you can, it's worth the effort].

Tip of the Iceberg

What we’ve covered here is only part of the story of what it takes to sell effectively in 2010.

If you want to join the 15,000 or so professional sellers that Trade Me estimates conduct business on the site, you need to dig rather deeper.

Here are just some of the questions that professional sellers have asked (and found out the answers to) and most of us don’t know:

If you’d like to significantly improve your Trade Me sales performance, allow us to introduce our new course:

Course TM-1: Advanced Selling On Trade Me

This is a seven-week eCourse providing a comprehensive masterclass on selling on Trade Me. The course presumes you are already familiar with the basics of selling on Trade Me (if there are a few gaps, you can do your homework with our own TRADE ME SUCCESS SECRETS book).

This is an ONLINE-ONLY course — you can take part from anywhere, in your own time.

This eCourse is conducted on a web-based e-learning software platform, enabling course participants to proceed at their own pace, accessing materials online. This particular eCourse provides content in a variety of multimedia forms, including videos, slideshows, flash-based presentations and PDF files. No special software is required to participate.

Course lessons are released weekly, for participants to access in accordance with their own timetables. Interaction with the course tutor is enabled through the platform software tools (with telephone backup if required).

TIMING
This eCourse started on Wednesday August 18, with the delivery to participants of Lesson One. New lessons are delivered weekly on Wednesdays.

LATE ENTRIES
Late entries are accepted within the first three weeks of course commencement (up until September 8).

COURSE CREATION AND TUTORING
This course has been created and will be tutored by Michael Carney, author of the best-selling book about buying and selling effectively on Trade Me, TRADE ME SUCCESS SECRETS (now in its second edition).

WHO SHOULD TAKE PART
Anyone who wants to sell as effectively and profitably as possible on Trade Me.

——————————————————————————–

The full course details are at http://trademesuccesssecrets.com/ecourses/ but here’s a sneak peek:

COURSE CONTENTS

INTRODUCTION

LESSON ONE: ABOUT THE BUYERS

LESSON TWO: PRODUCTS THAT SELL

LESSON THREE: TOP SELLERS & THEIR STORIES

LESSON FOUR: GETTING NOTICED

LESSON FIVE: KILLER CONTENT

LESSON SIX: HOW MUCH?

LESSON SEVEN: GETTING THINGS DONE

CONCLUSION

——————————————————————————–

INVESTMENT

This seven-part eCourse is available for $297 +GST ($334.13 total). However we offer a special highly-reduced rate:

EARLY BIRD SPECIAL: SAVE $100

Pay just $197 +GST ($221.63 including GST) if you book and pay before MIDNIGHT NEXT WEDNESDAY SEPTEMBER 8.

Bookings are confirmed on receipt of payment, which can be by bank deposit or credit card. We can raise an invoice in advance if you need it.

If you’d like to pay by credit card, here’s the link to sign up for the Early Bird Special (via international credit card processor PayPal): CLICK HERE TO PAY.

We also offer a couple of instalment options, if you’d rather not pay up front:

  1. Pay five monthly installments of $70 per month (total to pay, including GST, $350): CLICK HERE FOR THIS FIVE-MONTH PAYMENT OPTION
  2. Pay twelve monthly installments of $30 per month (total $360): CLICK HERE FOR THIS TWELVE-MONTH PAYMENT OPTION

If you would prefer to pay  by bank deposit, or require an invoice before making payment, please send an email to info@successsecrets.co.nz with your contact details.

(The service provider will be shown as Netmarketing Services Limited in your transaction and on your credit card statement)

WHAT HAPPENS NEXT?

Post to Twitter

How To Create Eye-Catching Listings January 7, 2010

Posted by Michael Carney in : trade me, trademe , 6comments
Want to sell on Trade Me? There’s a bit of an art to creating headlines that grab peoples’ attention, photos that sizzle and descriptions that attract bids.
A. THE HEADLINE
David Ogilvy (1911-1999) is a legend in the advertising world.  He has often been called “The Father of Advertising.” In 1962, Time called him “the most sought-after wizard in today’s advertising industry.”
Mr Ogilvy had this to say about the headline: ‘Headlines, more than anything else, decide the success or failure of an advertisement.’
The same dynamic is at work on Trade Me. If the headline of your listing doesn’t stand out from its neighbours, visitors simply won’t bother to check out your item.
You have a maximum of just 50 characters — 100 if you choose to pay for a Sub-Headline as well — available to you when you create a Trade Me listing headline. That’s not a whole lot of real estate when the headline has to do up to three different jobs:
1. Attract the attention of potential buyers by using the right keywords.
2. Communicate the pricing strategy at a glance (eg, $1NR, S=R).
3. Differentiate your product listing from every other listing out there for similar products.
1. KEYWORDS
There are two ways that potential buyers find stuff on Trade Me: browsing the categories or searching for keywords. Searching is the most popular method — not surprisingly, given that in a typical week more than a million items are listed on the site. To reach searchers, headline keywords are absolutely vital. Your listing simply won’t exist for them otherwise.
What keywords should you be considering? Start with the product name, the name of the manufacturer, the model or item number, slang terms for the product, even singular and plural forms of the product name. Also look for affinity terms: if you’re selling a tent, for example, you might also consider such additional terms as ‘outdoors’ or ‘camping’, to catch the eye of those looking for other items that are in some way related to your product category. Include whatever appropriate words you believe might catch the searchers and lead them to your auction listings.
2. PRICING
In the Trade Me Success Secrets book (Chapter Eleven), we discuss various pricing strategies for your auction items. We don’t have time to go over those here, except to note that, whatever pricing option you choose, it may still be overlooked by Trade Me surfers unless you specifically feature it in the headline.
Why is that? So many listings, so little time, perhaps. Or more likely it’s because Trade Me is teeming with so many new buyers, who haven’t yet become wise to all the mysteries of the site. It’s not intuitively obvious that a $1 price tag and a little yellow flag can signal a terrific bargain.
Whatever the reason, listing the starting price strategy in the headline (if it’s a $1 No Reserve or a Start=Reserve strategy) will get your listing noticed by more potential bidders.
3. BEING DIFFERENT AND GETTING NOTICED
Keywords + Pricing — that’s fine as far as it goes, and most Trade Me sellers stop there. We want to go to the next step — standing out from the crowd. Otherwise how can we expect potential bidders to decide between:
• kelvinator Fridge Freezer
• Kelvinator Fridge / Freezer
• Kelvinator Fridge/Freezer
• Kelvinator fridge and frost-free freezer
• Frost-free Kelvinator fridge freezer
• Kelvinator fridge
• Kelvinator Fridge by Fisher & Paykel
• kelvinator fridge freezer
(And those were a sampling of the successful auctions!)
It’s time to learn a bit more about the art of the headline. It will be something of a challenge — after including keywords and abbreviated pricing you won’t have many characters left out of your 50 or 100 character total. Still, worth a try.
Eight Is Enough
Thankfully, even though online auction headline-creating is a relatively new discipline, we can draw upon a century or more of wisdom from the advertising industry, where headlines have long been crucial to making sales.
From that accumulated knowledge base, we’ve identified eight different types of effective headlines that will deliver results on Trade Me, specifically those that:
1. Promise a major benefit
2. Make an offer
3. Offer a solution to a problem
4. Give a warning
5. Flag your target customer
6. Use a testimonial
7. Make a news announcement
8. Give a guarantee
In the TRADE ME SUCCESS SECRETS book, we do give examples for each headline type, drawn from actual Trade Me headlines. Here, we just have time to describe the basic listing types, because now we’re onto the next component of successul auction listings:
B. PHOTOGRAPHS THAT SIZZLE
it’s still a surprise when we encounter a listing that doesn’t carry any photos. The expression ‘Russian Roulette’ springs to mind. We might be willing to bid on that widget when it’s only a few dollars, but if it costs much more than that, sorry, it’s not that we don’t trust you — but we just don’t trust you. Not with our money, anyway. No photo, no profit.
Want to earn a few more shekels from your auctions? Then allow us to guide you through the process of photo-enabling your listings. Say ‘Cheese’!
First, Take Great-Looking Photos
According to top photographers, it’s much easier for beginners to get great pictures by using natural or outdoor lighting to illuminate the product. The most suitable natural light is generally between 3pm–6pm, depending on the time of year. Set aside at least 15 minutes so you can take several pictures at the same time.
Set up a table next to a window and cover the table surface with white paper. Place your auction item on the table so that the side you wish to photograph is illuminated by the light from the window. Use a simple plain backdrop and place it behind your auction item. Suitable backdrops could be a plain bedsheet, fabric or piece of cardboard. Use a solid colour for your backdrop — an uncluttered background focuses attention on the subject, resulting in a stronger picture. (The backdrop colour should be the opposite of your item colour.)
Smooth out any folds or crinkles in the backdrop. Put your camera on a tripod facing the item you want to photograph. Move the item and the camera around until you’ve managed to capture the best possible lighting through the window. Once you’re satisfied with the camera position, make yourself a reflector (use either a sheet of white cardboard or some other card covered with aluminium foil) and place the reflector opposite the window so that it’s bouncing light on to the shadow side of your item. This will ensure that your item is properly lit. Do not use the flash. Otherwise you’re likely to end up with nasty glare, reflections and strange shadows.
If your camera allows, set the white balance to ‘cloudy’ — which will capture your image in more natural tones under these lighting conditions.
Now get up close and personal! Buyers want to see detail, so make certain your item takes up the entire frame. And (if appropriate) take a close-up of relevant sections of the item as well, to give buyers a better idea of its actual condition.
Detail is king — taking photos of any product numbers, brands or labels on your items adds substance to your offering and has the potential to increase the value of your bids.
If you provide multiple photos of your auction item you’ll normally attract more bids. You’ll have to decide for yourself whether it’s effective enough to justify paying an extra photo fee for your product (we recommend you run some tests and see if it’s worthwhile in your chosen category).
2. Edit or process your photos
Once your photos are saved to your computer, you can often improve them with photo-editing software, which might have come bundled with your digital camera or scanner. If you don’t have such software, Windows users could try Google’s image editor, Picasa (a free download from picasa.google.com), or search for “image editor” at sites such as www.tucows.com or www.download.com. For Mac users we recommend iPhoto.
During the editing process, you should:
• Crop your image to remove unnecessary backgrounds
• Balance the contrast and brightness
• Resize your image to approximately 500 pixels wide by 400 pixels high (sometimes available as part of the Export process)
• Save or Export your edited image as a gif or jpeg file
Trade Me requires photos to be under 500 kb in file size so you may need to reduce your photos accordingly.
3. Upload your masterpieces to Trade Me
The uploading of photos takes place as part of the List An Item process. Once you’ve entered your listing title and your description and selected the various components of the auction listing, you’ll be taken to a page where you can Upload a Photo.
The photo that you upload first will be displayed alongside your headline (if you choose a Gallery listing, which of course we strongly recommend). It’s also the photo that will be displayed with your main listing. So for that first image, choose the photo that most clearly captures the essence of your product.
C. THE DESCRIPTION
There are a million ways you could write a Trade Me description and none of them is wrong — but some will be more effective than others at attracting bids and driving  sales. The essential ingredients of a successful description:
1. A compelling description of the product
2. The offer — a reason to buy this product, now
3. All the product details, features and benefits
4. The fine print — terms and conditions of the sale
5. The close — ask for the order
Wrap all these elements in a writing style that reflects your personality and you’ve got yourself a successful sale.
In a nutshell, that’s what you need to do to create effective, eye-catching listings on Trade Me.
We’re out of room and out of time now, but if you’d like to explore the topic in a whole lot more detail, may we point you to Chapter Fourteen of TRADE ME SUCCESS SECRETS the book, available through our Trade Me store here.

Want to sell on Trade Me? There’s a bit of an art to creating headlines that grab peoples’ attention, photos that sizzle and descriptions that attract bids. Let’s explore each element in more detail.

A. THE HEADLINE

David Ogilvy (1911-1999) is a legend in the advertising world.  He has often been called “The Father of Advertising.” In 1962, Time Magazine called him “the most sought-after wizard in today’s advertising industry.”

Mr Ogilvy had this to say about the headline:

‘Headlines, more than anything else, decide the success or failure of an advertisement.’

What’s true for advertising headlines is also true for listing headlines on Trade Me. If the headline of your listing doesn’t stand out from its neighbours, visitors simply won’t bother to check out your item.

You have a maximum of just 50 characters — 100 if you choose to pay for a Sub-Headline (‘sub-title’) as well — available to you when you create a Trade Me listing headline. That’s not a whole lot of real estate when the headline has to do up to three different jobs:

  1. Attract the attention of potential buyers by using the right keywords.
  2. Communicate the pricing strategy at a glance (eg, $1NR, S=R).
  3. Differentiate your product listing from every other listing out there for similar products.

1. KEYWORDS

There are two ways that potential buyers find stuff on Trade Me: browsing the categories or searching for keywords. Searching is the most popular method — not surprisingly, given that in a typical week more than a million items are listed on the site. To reach searchers, appropriate headline keywords are absolutely vital. Your listing simply won’t exist for them otherwise.

What keywords should you be considering? Start with the product name, the name of the manufacturer, the model or item number, slang terms for the product, even singular and plural forms of the product name. Also look for affinity terms: if you’re selling a tent, for example, you might also consider such additional terms as ‘outdoors’ or ‘camping’, to catch the eye of those looking for other items that are in some way related to your product category. Include whatever appropriate words you believe might catch the searchers and lead them to your auction listings. (NB: See Trade Me Success Secrets Chapter 14 for some tools to help you choose appropriate keywords).

2. PRICING

In Chapter Eleven of the Trade Me Success Secrets book, we discuss the most effective pricing strategies for your auction items. We don’t have time to go over those here, except to note that, whichever pricing option you choose, it may still be overlooked by Trade Me surfers unless you specifically feature it in the headline.

Why is that? So many listings, so little time, perhaps. Or more likely it’s because Trade Me is teeming with so many new buyers, who haven’t yet become wise to all the mysteries of the site. It’s not intuitively obvious that a $1 price tag and a little yellow flag can signal a terrific bargain.

Whatever the reason, listing the starting price strategy in the headline (eg $1NR if it’s a $1 No Reserve or S=R if it’s a Start=Reserve strategy) will help get your listing noticed by more potential bidders.

3. BEING DIFFERENT AND GETTING NOTICED

Keywords + Pricing — that’s fine as far as it goes, and most Trade Me sellers stop there. We want to go to the next step — standing out from the crowd. Otherwise how can we expect potential bidders to decide between:

(And those were a sampling of the successful auctions!)

It’s time to learn a bit more about the art of the headline. It will be something of a challenge — after including keywords and abbreviated pricing you won’t have many characters left out of your 50 or 100 character total. Still, worth a try.

Eight Is Enough

Thankfully, even though online auction headline-creating is a relatively new discipline, we can draw upon a century or more of wisdom from the advertising industry, where headlines have long been crucial to making sales.

From that accumulated knowledge base, we’ve identified eight different types of effective headlines that will deliver results on Trade Me, specifically those that:

  1. Promise a major benefit
  2. Make an offer
  3. Offer a solution to a problem
  4. Give a warning
  5. Flag your target customer
  6. Use a testimonial
  7. Make a news announcement
  8. Give a guarantee

In the TRADE ME SUCCESS SECRETS book, we do give examples for each headline type, drawn from actual Trade Me headlines. Here, we just have time to describe the basic listing types, because now we’re onto the next component of successful auction listings:

B. PHOTOGRAPHS THAT SIZZLE

it’s still a surprise when we encounter a listing that doesn’t carry any photos. The expression ‘Russian Roulette’ springs to mind. We might be willing to bid on that widget when it’s only a few dollars, but if it costs much more than that, sorry, it’s not that we don’t trust you — but we just don’t trust you. Not with our money, anyway. No photo, no profit.

Want to earn a few more shekels from your auctions? Then allow us to guide you through the process of photo-enabling your listings. Say ‘Cheese’!

First, Take Great-Looking Photos

According to top photographers, it’s much easier for beginners to get great pictures by using natural or outdoor lighting to illuminate the product. The most suitable natural light is generally between 3pm–6pm, depending on the time of year. Set aside at least 15 minutes so you can take several pictures at the same time.

Set up a table next to a window and cover the table surface with white paper. Place your auction item on the table so that the side you wish to photograph is illuminated by the light from the window. Use a simple plain backdrop and place it behind your auction item. Suitable backdrops could be a plain bedsheet, fabric or piece of cardboard. Use a solid colour for your backdrop — an uncluttered background focuses attention on the subject, resulting in a stronger picture. (The backdrop colour should be the opposite of your item colour.)

Smooth out any folds or crinkles in the backdrop. Put your camera on a tripod facing the item you want to photograph. Move the item and the camera around until you’ve managed to capture the best possible lighting through the window. Once you’re satisfied with the camera position, make yourself a reflector (use either a sheet of white cardboard or some other card covered with aluminium foil) and place the reflector opposite the window so that it’s bouncing light on to the shadow side of your item. This will ensure that your item is properly lit. Do not use the flash. Otherwise you’re likely to end up with nasty glare, reflections and strange shadows.

If your camera allows, set the white balance to ‘cloudy’ — which will capture your image in more natural tones under these lighting conditions.

Now get up close and personal! Buyers want to see detail, so make certain your item takes up the entire frame. And (if appropriate) take a close-up of relevant sections of the item as well, to give buyers a better idea of its actual condition.

Detail is king — taking photos of any product numbers, brands or labels on your items adds substance to your offering and has the potential to increase the value of your bids.

If you provide multiple photos of your auction item you’ll normally attract more bids. You’ll have to decide for yourself whether it’s effective enough to justify paying the extra fee for more views of your product (we recommend you run some tests and see if it’s worthwhile in your chosen category).

Secondly, edit or process your photos

Once your photos are saved to your computer, you can often improve them with photo-editing software, which might have come bundled with your digital camera or scanner. If you don’t have such software, Windows users could try Google’s image editor, Picasa (a free download from picasa.google.com), or search for “image editor” at sites such as www.tucows.com or www.download.com. For Mac users we suggest iPhoto.

During the editing process, you should:

Trade Me requires photos to be under 500 kb in file size so you may need to reduce your photos accordingly.

Thirdly, upload your masterpieces to Trade Me

The uploading of photos takes place as part of the List An Item process. Once you’ve entered your listing title and your description and selected the various components of the auction listing, you’ll be taken to a page where you can Upload a Photo.

The photo that you upload first will be displayed alongside your headline (if you choose a Gallery listing, which we strongly recommend). It’s also the photo that will be displayed with your main listing. So for that first image, choose the photo that most clearly captures the essence of your product.

C. THE DESCRIPTION

There are a million ways you could write a Trade Me description and none of them is wrong — but some will be more effective than others at attracting bids and driving  sales. The essential ingredients of a successful description:

  1. A compelling description of the product
  2. The offer — a reason to buy this product, now
  3. All the product details, features and benefits
  4. The fine print — terms and conditions of the sale
  5. The close — ask for the order

Wrap all these elements in a writing style that reflects your personality and you’ve got yourself a successful sale.

In a nutshell, that’s what you need to do to create effective, eye-catching listings on Trade Me.

We’re out of room and out of time now, but if you’d like to explore the topic in a whole lot more detail, may we point you to Chapter Fourteen of TRADE ME SUCCESS SECRETS the book, available through our Trade Me store here.

Post to Twitter

Pay Now Credit Card Limit Increase December 3, 2009

Posted by Michael Carney in : paynow, trade me , add a comment

Fresh news from Trade Me today:

Effective today, sellers registered for Pay Now can accept payments up to $3,000 (increased from $1,000).

So if you’ve been holding back on bidding for one of our autographed Trade Me Success Secrets books because you couldn’t bid more than $1000 (and pay by credit card) — now you can.

Feel free to bid your heart out (up to $3000).

Post to Twitter

Making Money Online December 1, 2009

Posted by Michael Carney in : auctions, make money online, trade me, trademe , 3comments

So you’ve decided to get serious about Trade Me and make some real money on the site. But what should you sell – and where can you find goodies at the right price to make a good profit anyway?

WHAT SHOULD YOU SELL ON TRADE ME?
For some, the answer to this question is easy: sell products that you know a lot about – and indeed, are passionate about. That could be anything, from coins of the nineteenth century to slightly used designer clothing. If you know your products well enough to be a little, um, obsessed about them, then you’ve probably already identified what’s a good deal and what’s a ripoff anyway – and often you’ll already know where to buy your specialist products for a really good price.

For others, the choice of what to sell is not so clear-cut. Many of us have passions that don’t easily lend themselves to profitable trading. Collecting the various ‘Thomas the Tank Engine’ models, for example, can be great fun and all-consuming—but the stock easily available to Kiwi collectors may not have a high resale value, at least not on Trade Me.

And that’s the point of this particular article. We’re exploring what it takes to make some reasonable dollars online, not just earn some spare change by selling off those odds and ends cluttering up your garage – or by parting with precious items that you’ve spent half your life collecting.

HOW MUCH DO YOU WANT TO EARN ONLINE?
Before you even choose what products to sell, you need to decide how much money you want to make on Trade Me – and how much time you’re prepared to devote to doing so. When we interviewed some of the top Trade Me sellers for the TRADE ME SUCCESS SECRETS book, they told us they were spending 60-70 hours a week on Trade Me related tasks, and listing 200-300 items a week. That total suggests that they were photographing and listing an average of 3-4 items per hour (not to mention wrapping and despatching perhaps one item per hour, based on selling one in every three or four items listed*).

*Across Trade Me, typically the sell-through rate averages around 25%. In other words, one in four auctions usually close successfully. That response rate is much higher for specific categories, as you’ll see later.

Of course, those top sellers were trading fulltime on the site – your goals may be somewhat more modest. Even so, you need to identify some key metrics before you decide on your product selection.

For example, if you want to earn $500 per week (before tax) from Trade Me, but are only willing to spend 20 hours a week working on auction tasks, then the following maths might apply:

If you’re selling one product for every four listed, then each product sold must also include a listing cost allocation for the three not sold. Those costs (within general auctions) can range from 25 cents to $5 or more per listing, depending on your selection of promotional items, subtitles and other options. So your calculations need to take those into account (x4). And then there’s the success fee of 6.9% per sale item (up to $150). All in all, you could be looking at fees totalling as much as $20 for every four items listed (and one sold).

In other words, in order to clear $25 per successful sale, you may need to earn at least $45 more than your purchase price per item. Clearly you need to choose (and then buy) your products very smartly indeed. You also need to be very careful when deciding which promotional options to choose, to minimise your costs but maximise the appeal of your auctions (for which advice, may we point you to Chapter Eleven of Trade Me Success Secrets).

CHOOSING A PRODUCT 1: THE PRICE RANGE
Continuing with our example, then, if you’re wanting to earn $45 per item, you could perhaps be looking at selling products with a perceived value of (say) $150, which you need to source for around $100 each in order to achieve your desired profit margins. That clearly rules out a wide range of products; but still leaves plenty of scope for the imaginative mind (refer to Chapter Nine of TRADE ME SUCCESS SECRETS for strategies to customise each product and thus improve its perceived value to potential purchasers).

CHOOSING A PRODUCT 2: STUFF THAT ALREADY SELLS ON TRADE ME
Every week, around 1.4 million items are listed on Trade Me. Every week, around 350,000 of those items sell. Trade Me collects and kindly reports on which items are more likely to sell than others, and you’ll find that information (updated monthly) here: http://www.trademe.co.nz/Community/SellThroughRates.aspx .

We’ve been tracking these statistics since Trade Me first started publishing them in late 2005 (just in time for the first edition of TRADE ME SUCCESS SECRETS), which was a great relief – we weren’t looking forward to crunching the numbers ourselves, which would have required looking at some fifty thousand pages (every week).

What we found in 2005 – and it’s a result that remains true today – is that Baby Gear and Mobile Phones are consistently the most sought-after categories on Trade Me. A higher proportion of products in those categories sell on a regular basis than almost anywhere else on the site.

Of course, not everybody can sell Baby Gear and Mobile Phones, certainly not all the time (and the categories would plunge in terms of success rates if everybody tried). So we recommend you look at the monthly sales results by category (through the prism of your price constraints, of course)  and decide if any of those are for you.

CHOOSING A PRODUCT 3: FINDING NEW PRODUCTS AND TRENDS

Even though online auctions can consume your every waking hour, there is, in fact, life outside Trade Me, radical though that notion might be. If you want to identify hot products and categories before they begin to become popular on Trade Me, you need to start your searching elsewhere. Ten suggestions:

1. The Trade
Manufacturers are constantly bringing out new products, as they look for ways to increase their sales and meet the evolving needs of their customers. Don’t wait for these new products to hit the public arena before you hear about them. Talk to industry experts, read trade journals, go to trade fairs and exhibitions.

2. Read
Haunt your local library, bookstore or news-stand. Some of the hottest new global offerings are written up in international news magazines such as Time, Newsweek and Business Week, especially in regular Hot Products issues. For techno-business trends, sample Wired, Fast Company and (locally) Unlimited and Idealog. For more technical products, Popular Science and Popular Mechanics provide inspiration. In the world of fashion, you’ll find the many international editions of titles such as Vogue will spark ideas. Whatever your product category, there’ll undoubtedly be international magazines serving that interest.

3. Watch TV
In particular sample some of the magazine-type shows on CNN and BBC World. You’ll get advance warning of hot trends brewing offshore. If you’re interested in the latest entertainment-related products, check out shows such as E! News Live, Entertainment Tonight and The Late Show with David Letterman.

4. Web Trends
If you’re interested in broader trend analysis, a number of global websites specialise in new trends. Inevitably, many of the trends thus uncovered are still some time away from commercial reality in New Zealand. However, for a sneak peek at some of the opportunities you might be considering for next year, visit (and, where available, sign up for newsletters at):

5. Closer to home: Kiwi ‘what’s hot’ lists
‘What’s Hot and What’s Not’ lists make regular appearances in many local newspapers and magazines. While some of the selected hot items are fleeting at best, bizarre at worst, others will provide the seed of an idea for a profitable product to offer on Trade Me.

6. Any and all magazines
Even weekly magazines such as the New Zealand Woman’s Weekly, Woman’s Day and New Idea are great sources of inspiration for what’s current. Squeezed in between those tantalising tales of celebrities in trouble you’ll find:

7. Mailers and advertising ephemera
Tear down that ‘No Junk Mail’ sign on your letterbox and enter the world of sell, sell, sell! Devour those advertising circulars. Pay particular attention to products that have pride of place on the cover or have a full page inside that’s all about them. Those are products that will sell strongly at retail and — if you can source them at the right price — are potential sales champions for you.

8. Network
Talk to shopkeepers and shop assistants. Ask them what’s hot in their store. Those that have been paying attention can point you towards some best-sellers — and probably some surprises. A word of warning: take any overly passionate endorsements with a grain of salt. These people are in the business of selling and may have you in their sights!

9. Searching online
Once you have an inkling of the type of product you might sell, search online via your search engine of choice. What exactly are you looking for?

10. Number crunching
Many leading New Zealand retailers are public companies, and required to publish regular reports on trading patterns. Read their quarterly, half-yearly and annual reports and review any historical sales data that’s available in those reports (sometimes it’s in the accompanying commentary, explaining anomalous results). Use this information where you can to identify product categories that have been historically popular at certain key periods, eg, Christmas, Mother’s Day, Father’s Day, Valentine’s Day, Easter, etc.

CHOOSING A PRODUCT 4: WHAT ELSE?
Once you’ve identified possible products, you need to identify where to buy them, at a price that enables you make a decent margin. It’s never easy, but it is possible, as some of Trade Me’s top sellers reluctantly revealed when interviewed:

WHERE DO TOP SELLERS GET THEIR PRODUCTS?
We asked contributors to TRADE ME SUCCESS SECRETS where they get their products. They were understandably reticent — in many cases that’s the secret of their success — but we were very persuasive and managed to encourage a number of them to unlock their Book of Secrets, at least a little.

As you can see from these reports from our experienced sellers, you can find resaleable products just about anywhere. If you just want to make a bit of pocket money, you don’t have to worry too much about regular sources of supply. But if you really want to build a sustainable business on Trade Me then you’ll have to put some serious effort into tracking down reliable suppliers, building relationships with those suppliers and (frankly) investing not just time but money.

For those who don’t particularly want to specialise in a single category, some other thoughts:

SOURCES OF SECOND-HAND GOODS FROM THE GENERAL PUBLIC

LOCAL RETAIL OPPORTUNITIES
Trade Me is accessible to anyone with a computer and an Internet connection. As such, it’s a great shopping venue for buyers in more geographically isolated parts of New Zealand. Residents of far-flung outposts can now get access to products normally sold only in the larger metropolitan areas, while still enjoying their more pleasant lifestyles. Astute city-clicker sellers have noted this fact, and have been known to frequent their local retailers, buying discounted and sale items and reselling them online. Inexpensive products can often be found (with a certain amount of rummaging around) at stores such as:

In fact, any retailer who has regular clearance sales should be on your list of potential product sources. If you know of retailers who have sales at a particular time of year (eg, Smith & Caughey’s twice-yearly events) you should add them to your calendar. New store openings are also a good source of bargain buying, but you need to be quick.

FACTORY AND OUTLET STORES
Although some ‘Factory Shops’ sell their wares at prices little different from traditional retail outlets, there are enough genuine factory shops out there to serve as a good source of products. The ideal factory shop will also be one of a kind and physically close to the factory it supports, so that few Kiwis have easy access to its lower prices.
SECOND-HAND DEALERS AND PAWNBROKERS
These classic institutions, which had the resale of second-hand goods pretty much to themselves in the days before eBay and Trade Me, can still be fertile sources of products to resell, although the dealers’ margins can mean it’s not always profitable to list them online. Second-hand dealers range in size and scope from single stores to national chains such as Cash Converters. Pawn shops occupy a lower profile in the retail sector generally, and are more likely to be found in areas bordering poorer households.

OPPORTUNISTIC EVENTS
There are, we are told, only two sure things in life: death and taxes. Estate sales, liquidations and bankruptcies are essentially the side-effects of both certainties, and while we naturally wouldn’t welcome such eventualities, they do tend to create opportunities. Typically, the recipients of deceased estates have little interest in many of the items hoarded by the dear departed, and will tend to dispose of them in bulk without worrying too much about the value of specific items. Similarly, receivers and liquidators are more interested in quitting chattels quickly than in realising optimal resale prices. Watch out for such opportunities: good profits can be made reselling the items individually.

ENDS OF LINE
We live in a disposable world of conspicuous consumption. Products with heaps of life still left in them are consigned to oblivion when new (sometimes only slightly) improved versions are introduced by manufacturers. But what happens to the old products? Where do superseded cellphones go to let their batteries run down? When the latest PlayStation rolls out the door, what happens to all those unused (but redundant) previous-generation consoles?

If you can find the right sources, perhaps some of those retired products could find new homes through your Trade Me listings. We can’t always afford the latest and greatest new product, and you could be performing a valuable public service by providing a new life to these obsolete senior citizens — and making a decent profit at the same time.

TRADE SHOWS AND CONVENTIONS
There’s nothing quite like the last day at a good trade show. Exhausted exhibitors, weary of the whole thing, just want to pack up and go home. But they’d rather not have to lug home all the products they still have on display, so they’re often willing to quit stock at a substantial discount. So if you intend to go to any tradeshow, make sure you leave it till the last day — and preferably the last afternoon. Then get ready to haggle.

RENTAL AND LEASING COMPANIES
Companies that lease out equipment, whether on a short-term or long-term basis, inevitably end up with used but often still serviceable products when the leases expire. They are bound to have existing arrangements in place to dispose of those goods, but will probably listen to a compelling alternative.

UNCLAIMED ITEMS
We’re a forgetful lot. We leave our belongings on trains and buses. We drop stuff into drycleaners or repair shops and never get around to picking them up. We send packages to the wrong addresses. We leave goods in storage. That’s why the companies reserve the right to sell unclaimed goods. To you.

CONFISCATED GOODS AUCTIONS
There’s something vaguely voyeuristic about bidding for goods that have been confiscated by police or customs. We tend to imagine all sorts of sordid tales about the former owners of these innocent household goods. Unfortunately, that morbid fascination also tends to make such auctions very popular, so bidding can be brisk for many items. Our best advice: get a catalogue in advance, if you can, and check out potential resale returns in advance. Failing that, turn up early, identify and inspect the items you could resell. If possible, work with a partner by cellphone to identify the prices such items are currently fetching on Trade Me. Subtract your costs and your margin and that’s your top bid price. Don’t bid beyond that point (sometimes easier said than done, if you happen to fall in love with a particularly choice offering).

CHARITY AUCTIONS
Auctions have always been a popular method of supporting good causes. They have become even more effective with the advent of Trade Me. Products are donated freely, all the dollars raised go towards the designated charities and everyone’s happy. Of course, not all products at the auctions achieve their maximum value. The high-profile offerings capture attention and bids, but some of the products slip through at bargain prices. That’s your cue.

TRADITIONAL AUCTIONS
While Trade Me auctions continue to draw more and more members, they’re not the only game in town. Traditional auctioneers still handle large quantities of goods, and they’re still a great place to pick up unexpected bargains. We recommend looking out for special-interest auctions (eg, those which involve the sale of complete stock and chattels of restaurants, industrial goods suppliers, contractors, etc). Typically, these auctions attract industry insiders looking for the specialist equipment available only at such auctions. The insiders generally have little interest in the everyday chattels common to all businesses — computers, fax machines, copiers, printers, desks, tables, chairs, etc — and such products can be purchased at much lower prices than if they were being sold at general office or computer-equipment auctions.

LOCAL WHOLESALERS
Where can you find genuine local wholesalers who might be willing to deal with you? You have to ask the right people. And that would be who? The local manufacturers who made the products or the local branches of multinational manufacturers for products made offshore. Specifically, you should call them up and ask for the sales department. Simply tell the person in that department that you own a retail business, and you want to sell some of their products. Ask them for a list of their wholesale distributors. They’ll have that information readily available, and should be willing to give it to you.

Next step: call the wholesalers they give you and ask about their terms — discount structure, minimum stock requirements, payment terms, etc. They’ll probably need you to set up an account, and you still have to deal with the issue of whether they will sell to a small home-based Internet business. Many of them won’t, so this research can take a great deal of time, but it is very important to your business that you do it right.

INTERNATIONAL WHOLESALERS
If you thought local wholesalers were tough to track down, just wait until you try to find genuine international wholesalers. The Internet is flooded with millions of people and organisations claiming to be wholesalers — a quick Google gave us 4,560,000 results — so you really will have to put in the hard yards. If you’ve identified a specific product you want to sell, the first steps can be the same as those we’ve suggested for dealing with local wholesalers: call the sales department at the manufacturer and find out their wholesale distributors. The next step, however, would be a lot harder: finding someone who’s willing to (a) deal with small orders; (b) ship stuff all the way over to New Zealand; and (c) overlook the fact that there’s probably someone in New Zealand who already has the distribution rights for this market.
LOCAL ONLINE AUCTION SITES
There are a small number of online auction and classified sites operating in New Zealand in competition to Trade Me. It’s fair to say these sites have been attracting relatively limited numbers of visitors and as a result the bidding on specific items is less frenzied. There may well be products listed on these sites that could be purchased cheaply and then resold on Trade Me.

INTERNATIONAL ONLINE AUCTION SITES
If you can cope with such issues as currency exchange, shipping costs and the higher risk of fraudulent activity, the world’s online auctions are a fertile source of products for you to resell locally. You should inevitably begin with eBay.com of course, and that may well occupy you enough. But eBay has many international offshoots. If you can handle languages other than English (or use the automatic translation options on Google’s browser bar plugin), you might well pick up some useful bargains on non-Anglo sites.

PRODUCT SOURCES ARE EVERYWHERE, BUT…
With a combination of knowledge, experience and imagination you can find potential product sources anywhere. But if it was easy, everyone would do it. It takes as much diligence and determination to turn an idea into a business on Trade Me as it does in any business venture.

PS That’s definitely all we have space and time for in this way-over-length article. If you want more, may we respectfully direct you to TRADE ME SUCCESS SECRETS, which covers the topic in even more detail. The second edition of this best-selling book is of course available for sale at our Trade Me store.

Post to Twitter

The Real Estate Agents Act 2008 (REAA) came into full effect today November 17, 2009

Posted by Michael Carney in : trade me, trade me property, trademe , add a comment
The Real Estate Agents Act 2008 (REAA) came into full effect today. All real estate agents (includes companies licensed as agents) must be licensed under this Act. It requires agents to ensure certain information is displayed on all advertisements, including the agent’s name and the fact that they are licensed under the Act.
When agents list property on Trade Me, the words “Licensed Agent (REAA 2008)” will be included beneath the agent’s company name.

The  new REAA 2008 came into full effect today.

All real estate agents (including companies licensed as agents) must be licensed under this Act. It requires agents to ensure certain information is displayed on all advertisements, including the agent’s name and the fact that they are licensed under the Act.

When agents list property on Trade Me, the words “Licensed Agent (REAA 2008)” will be included beneath the agent’s company name.

Some other facts you should know about real estate advertising under the new Act:

When you appoint a real estate agent to help sell your property, the agent (or salesperson(s) who work for the agent) will generally give you a number of advertising and marketing options. These are usually presented in the form of a written marketing plan or plans, with an associated budget.

Do you have to pay for advertising?

You do not have to pay for advertising if you do not want to.

Agents generally undertake a certain amount of advertising and marketing as part of their service to you. Before you commit to paying extra advertising and marketing costs, ask the agent or salesperson what marketing and advertising they will provide without charge.

Your agent or salesperson may suggest that your property would benefit from advertising and marketing over and above any “free” exposure. They may suggest local or regional newspaper advertisements, or the placement of larger or full-page advertisements in specialist property publications.

You should not agree to pay for any additional advertising without first receiving a written proposal, and an itemised breakdown of the costs involved.

You also need to consider whether the cost of advertising will provide you with any additional benefit. Will this additional advertising bring you a higher price or a faster sale?

What sort of advertising could you expect to get free of charge?

The sorts of things usually included, without additional charge as part of their service (although these may vary) are:

When does advertising have to be paid for?

Unlike commission, which is only paid towards the end of a sales process, advertising expenses generally have to be paid upfront, and they have to be paid whether or not your property sells.

Do you still have to pay for advertising even your property does not sell?

Yes you do. If you have agreed to pay for advertising you still have to pay for this even if your property does not sell.

Post to Twitter

Christmas for Trade Me Buyers – and an irresistible invitation for sellers November 4, 2009

Posted by Michael Carney in : Christmas, trade me, trademe , 15comments
It’s already Christmas on Trade Me, with thousands of items listed for the festive season. We show you how to use Trade Me to make this Christmas wonderful, whether you’re on a budget or just shopping for that very special something.
WHEN SHOULD YOU START?
In New Zealand, retailers have been in Christmas shopping mode for some time. The ubiquitous Cameron Brewer, chief executive of the Newmarket Business Association, warned in late September that “for better or worse consumers can expect to see Christmas decorations and displays popping up in some New Zealand shops over the next few weeks”.
Kiwis usually do their shopping somewhat ahead of the Christmas rush anyway. A 2007 study by AMP Capital Shopping Centres found that:
25% of Kiwis have begun their Christmas shopping by September 25, three months out from Christmas
16% start shopping in October
21% hit the malls in November
33% wait until the last fortnight before Christmas
7% of us (three-quarters male, inevitably) leave Christmas shopping until the last minute
Meanwhile an impossibly virtuous 3% head to the Boxing Day sales with vim and vigour, buying their gifts for the following year 364 days early.
How Much Should You Spend?
When it comes to holiday spending this year, 36 percent of US consumers expect to spend between $100 and $499, 28 percent plan to spend $500 to $999, and 30 percent anticipate a holiday spend of $1,000 or more.
We don’t have any recent NZ data for Christmas spend levels, but a five-year-old study by UMR Research on behalf of Visa International found that:
More than 50% of Kiwis expected to spend less than $300 on Christmas gifts
16 percent intended to spend less than $100
One in twenty said they were planning to “splash out” and spend more than $1000
Credit card holders were more likely to expect to spend over $500 than non-cardholders (22 percent compared with 12 percent)
Men generally planned to spend slightly more than women
The most profligate age group was 30-44 year-olds
Consumers are using more money-saving techniques
More than ever, comparison shopping is on the forefront of consumers’ minds, with 70 percent of consumers doing more research and comparison shopping online, compared with 38 percent last year. And fifty percent of consumers are planning to shop at discount or outlet stores this year, while only 43 percent did so last year.
Consumers are cutting back
Fifty-three percent of consumers are planning to spend less than they did last year. Of the consumers who are planning to spend less this year, 48 percent reveal that one of the reasons that they are spending less is due to an increase in prices (necessities, gas, etc.), 45 percent cite lack of confidence in the economy, and 38 percent indicate making less money as a reason for spending less.
Shopping starts earlier to ease the impact of holiday spending
In past years, Black Friday (the day after Thanksgiving) has been the unofficial start of the holiday shopping season. This year, consumers are planning to start their holiday shopping long before Black Friday, with 22 percent of consumers starting their holiday shopping in October and 29 percent starting in November.
Gift lists are trimmed down to manage budgets
When it comes to holiday spending this year, 36 percent of consumers expect to spend between $100 and $499, 28 percent plan to spend $500 to $999, and 30 percent anticipate a holiday spend of $1,000 or more.
If you know what you want to buy:
RRP?
Check out the current retail pricing
Scour those catalogues
Check out the one-day sale sites
Look under expired items to find out recent TM pricing
Search
Browse in the category for misspellings, products without pictures
Do your homework
Know that buyer
Check that feedback
Add your own
IF YOU HAVE NO IDEA
Perssonality Types
http://www.gifts.com/finder

Merry Christmas [image by enimal]

It’s already Christmas on Trade Me, with thousands of items listed for the festive season (21,532 as we write this). In this article we’ll attempt to  show you how to use Trade Me to make this Christmas wonderful, whether you’re on a budget or just shopping for that very special someone.

Oh yes — and we also have a hot offer [free!] for Trade Me sellers, so keep reading.

So — When Should You Start Shopping For Christmas?

If you have to ask, you’re probably a guy. Three-quarters of those who leave shopping until the last minute are men. Incredibly busy, right fellas? Yeah, us too.

It won’t come as any surprise to mall visitors that retailers have been in Christmas shopping mode for some time. The ubiquitous Cameron Brewer, chief executive of the Newmarket Business Association, warned in late September that “for better or worse consumers can expect to see Christmas decorations and displays popping up in some New Zealand shops over the next few weeks.” Sure enough, tinsel is definitely in the air all over.

Kiwis usually do their shopping somewhat ahead of the Christmas rush anyway. A 2007 study by AMP Capital Shopping Centres found that:

How Much Should You Spend?

When it comes to holiday spending this year, 36 percent of American consumers expect to spend between $100 and $499, 28 percent plan to spend $500 to $999, and 30 percent anticipate a holiday spend of $1,000 or more.

Fifty-three percent of U.S. consumers are planning to spend less than they did last year. Of those who are planning to spend less this year, 48 percent reveal that one of the reasons that they are spending less is due to an increase in prices (necessities, petrol, etc.), 45 percent cite lack of confidence in the economy, and 38 percent indicate making less money as a reason for spending less.

We don’t have any recent NZ data for Christmas spend levels, but a five-year-old study by UMR Research on behalf of Visa International found that:

Those numbers will probably be about the same or even lower this Christmas, given the economy — which makes Trade Me a pretty smart place to buy as much of your stuff as you can.

Half New

More than 50% of the items up for sale on Trade Me last Christmas were brand-new. We expect that percentage to keep growing this Christmas, so don’t worry that you can only buy something secondhand for your nearest and dearest. Of course, if you’re shopping for collectables or antiques, “new” probably isn’t such a good thing …

TIP: When you search on Trade Me, you can select your options so that only “New” items are displayed. Click on “New” in the yellow bar partway down the page that controls your List options.

Select 'new' to only display new items listed


CHRISTMAS SHOPPING ON TRADE ME
PART A: IF YOU ALREADY KNOW EXACTLY WHAT YOU WANT TO BUY

Sometimes we know exactly what sort of gift we want to buy. Gives us a warm, fuzzy feeling inside. So buying that gift is more a matter of knowing exactly where to find it and how much to pay.

  1. Search
    Start your quest by searching for the item (let’s be incredibly creative and describe it as a ‘widget’) on Trade Me. Make a note of who’s selling widgets and at what price they’ve listed each widget.
  2. Browse
    Browse in the widget category for misspellings, products without pictures and other items that won’t show up in searches (for more details, read our earlier article on how to find bargains on Trade Me).
  3. Verify
    Check out the feedback of the widget sellers. Look for any recent negatives. Cross out any sellers with poor reputations, highlight those with better than sterling customer service. Add the good ones to your “favourite sellers” list to be emailed details of their new listings.
  4. History Check
    Go to the Trade Me Search Box and click on “More Options”. Use the advanced search facility (with “Expired Items” selected) to see at what prices those widgets previously sold (or didn’t sell). That will give you an idea of the actual value of the widget in the Trade Me marketplace. (NB If your widget is rare or obscure, there may be no recent auction listings).
  5. Real World
    Don’t forget the non-virtual world. Check out widget pricing in actual stores or in printed catalogues. And see what the Recommended Retail Pricing is, perhaps by phoning up widget stockists.
  6. Comparison Shopping
    More than ever, comparison shopping is on the forefront of consumers’ minds, with 70 percent of consumers internationally doing more research and comparison shopping online, compared with 38 percent last year. And fifty percent of consumers are planning to shop at discount or outlet stores this year, while only 43 percent did so last year.

    Product comparison websites are commonplace overseas, rather less so here in NZ. However there are a few:

Technology Ubersite www.pricespy.co.nz

This is the site to visit for technology products. Has just launched a website makeover, still a bit buggy, but their database is the most comprehensive around.

General product comparison sites

Both these sites offer a limited range of product comparisons, but could be worth a look.

7. The Daily Deal Sites

Air New Zealand’s Grabaseat was the first to hit the headlines in NZ. Now the category has taken off in a big way. The listings are random, but when widgets do come up you’ll get further insight into pricing to help with your homework. Here’s the latest collection of One Day Sale Websites (tip of the hat to Sheldon Nesdale of Marketing First blog for doing the heavy lifting):

And, of course, the newly launched Yahoo!Xtra shopping site (with its own daily deal listings):

Other new 1 Day Sale websites launching soon:

NB: For the past year global auction giant eBay has been offering daily deals at Deals.ebay.com. It’s an unlikely development for Trade Me — eBay ends up competing with its own customer base.

8. Get ready to buy

Having down all your homework, you’ll now know what sort of price to pay for your widget. Identify target auctions, hurry up and wait.

9. Hold your breath – and your bid

As you move into Bidding Mode, may we respectfully point you in the direction of Chapter Six of Trade Me Success Secrets. It reveals the most important secret of buying successfully on Trade Me, and deals with the topic in far more detail than we can address effectively here.

CHRISTMAS SHOPPING ON TRADE ME
B. IF YOU HAVE ABSOLUTELY NO IDEA WHAT TO BUY

1. Who

Who are you buying for? Christmas gifts can go horribly wrong if you don’t take into account the recipients’ Personality Types.

We’ve found this really cool personality profiler at www.gifts.com that brings demographics alive. You really must go to the site to check it out, but here’s a sneak peek

The Candidates:

Gallery of Senior Women [ex Gifts.com]

Delicious character details at the site, but here’s a sample definition:

The Super Grandma

SENIOR MEN:

MEN:

WOMEN

TEEN GUYS

TEEN GIRLS

BOYS

GIRLS

Not sure what personality type your recipient might be? Take the test at http://www.gifts.com/finder

2. What

What types of gifts would your family/friends/significant others like to receive this holiday season? This is what American consumers told researchers last month:

This data from BIGresearch’s Consumer Intention & Actions study (October 2009)

3. Specifics

Want more specific advice? Google “most wanted gifts 2009″ and you’ll find a variety of lists of the Most Wanted, for men, women, kids, teens, you name it.

4. Use the Trade Me Christmas Gift Finder

If you’re still at a loss, check out the new and very helpful Trade Me Christmas Gift Finder.

There you’ll find

[Not sure about that last one, especially in tough times!]

5. Go Back To Part A

Once you know exactly what you want, go through the processes described in Part A above.

And another thing

Oh yeah, one last thing. If after going through this process you still can’t find what you want on Trade Me, you could always check out the Neiman Marcus Christmas Catalog. Highlights of the 2009 edition:

The Artisan Wine Experience

PS We almost forgot — that invitation for Trade Me sellers. If you have suitable Christmas gift items for sale, pimp our traffic. Comment on this blog post, use your seller name as your ID and tell us WHAT product categories you have for sale and TO WHOM they would best appeal. Be specific if you want to be helpful. Items as listed on Trade Me only, please — we do moderate.

PPS Note to buyers: if you’re looking for Christmas inspiration, make sure you read the Comments (and perhaps even come back more than once to do so). Entrepreneurial sellers will be strutting their stuff for your consideration.

Post to Twitter

Good Samaritan Award: Queenstown Motel Apartments October 26, 2009

Posted by Michael Carney in : auctions, charity auction, trade me, trademe , 2comments

One of the neatest things about Trade Me — and after five years of studying the site, it still blows us away — is the way the Trade Me community helps others. Apart from the Community Noticeboards, where you’ll constantly find veterans offering advice to newcomers, you’ll also find a steady stream of charity auctions flowing through the site.

One that just caught our eye — sadly, too late to help market the auction but certainly time enough to offer a well-deserved bouquet to the organiser — was this auction for a truly wonderful visit to our jewel of the South Pacific, Queenstown.

On offer: “Three days of pure pleasure, action and scenic packed days at Queenstown for 2 people”

All money raised to be donated to the New Zealand Red Cross Samoan Earthquake and Tsunami Appeal www.redcross.org.nz

Over $2,000 worth of accommodation and activities, valid for 12 months at a time suitable to the lucky winner subject to availability.

Thanks to the kindness of the following local Queenstown businesses for their donations the package includes:

Queenstown Motel Apartments owner Dianne Smith was behind the whole thing. You can read her story here.

Bravo, Dianne. Outstanding effort.

Post to Twitter

Hot Toys for Christmas 2009 October 11, 2009

Posted by Michael Carney in : Christmas, top ten, top twenty, toys, trade me , add a comment

What? The School Holidays are still in their final few hours and we’re already looking towards Christmas?

Yep, if you’re a Trade Me seller, now’s the time to start rolling out your Christmas selling programme — you’ll see the big retailing chains throwing up the tinsel and dusting off those trees even earlier than ever in 2009, as they work hard on offsetting the lousy sales of earlier months and bidding a less than fond farewell to the recession.

And if you’re a Trade Me buyer, now’s the time to start planning your purchases — early bird gets the worm (not just a ‘Sold Out’ sign) at a hopefully healthy discount.

So, as a public service, allow us to tell you about the year’s hottest toys, as designated by US toy megaretailer Toys R Us:

THE TOYS”R”US 2009 HOLIDAY HOT TOY LIST

From Baby’s First Christmas to Big Kids, the Toys”R”Us Holiday Hot Toy List represents the top new toys for 2009 in each age group:

Smart Trike

3-in-1 Smart Trike from little tikes
From babies to beginning riders, even the tiniest tots will enjoy taking a spin on this adjustable tricycle. Featuring a full metal frame, handle and shade canopy, parents can push their little ones while strolling the neighborhood and then pop out pedals when a child is old enough to ride on their own. Two included seats can be swapped out to accommodate different aged riders, including a harnessed version to keep babies safely strapped in. A storage bucket also lets kids take their favorite treasures along on any neighborhood adventure. No batteries required. Ages 10 to 36 months.

LLL Farm

Laugh & LearnLearning Farm from Fisher-Price
Babies and toddlers can have fun on the farm as they learn about animals, the alphabet, counting, opposites, colors and more in this double-sided role-play activity center. The magic begins when little ones open the barn door and crawl through, triggering sing-along songs, lights, music, sounds and fun phrases. In learning mode, kids are introduced to animal names, the sounds they make and the food they eat. While in music mode, a crop of songs will delight even the tiniest tots, with a selection of classics and fresh tunes. 3 “AA” batteries required (not included). Ages 6 to 36 months.

SuperstarJammin

Little Superstar Jammin’ Band Musical Microphone from Fisher-Price
Young tots can get rockin’ with a musical activity center designed to prepare them for their first pretend concert. Filled with instrument play and other fun activities, this working microphone lets toddlers amplify their voices as they sing along to six songs and four karaoke tunes or explore their creativity with “build a song” mode. As budding superstars grow, the microphone can be adjusted from a sit-and-play activity into a toy where kids can stand and dance while proudly showing off their performance. 4 “AA” batteries required (included). Ages 6 to 36 months.

Color Me A Song

Color Me a Song from Crayola Beginnings
Combining Picasso and Miles Davis, tots can strike up a band and create their own tunes while exploring their first artistic expressions. Toddlers can exercise their creativity by drawing on a blank sheet of paper with the eight included Crayola Washable Triangular crayons, while the speed of their scribbles determines the pace of the music. The faster kids color, the more the tempo increases, and toddlers can mix sounds from a piano, banjo, trumpet and drum, while switching between different musical styles such as salsa, rock, swing and country. Built-in storage for eight triangular crayons allows kids to take their masterpiece-making-band on road trips. 3 “AA” batteries required (included). Ages 24 months and up.

Ah-Choo

Little Momm Baby Ah-Choo from Fisher-Price
Baby Ah-Choo sneezes, wheezes and sniffles as kids squeeze her tummy in an attempt to nurse her back to health. Toddlers will love making Baby Ah-Choo “all better” with accessories, such as “a spoonful of medicine” and a thermometer that interact with this baby doll to elicit fun reactions. Featuring over 30 sounds and phrases, such as, “Can I have a tissue?” and “My nose is running,” Baby Ah-Choo comes with a box of tissues and medicine bottle, offering kids everything they need to “cure” the common cold. 3 “AA” batteries required (included). Ages 2 years and up.

Elmo

Sesame Street The Original Tickle Me Elmo from Fisher-Price
After more than a decade of bringing laughter to kids of all ages, The Original Tickle Me Elmo is back, exclusively at Toys”R”Us. Tickle him once and he’ll giggle. Tickle him twice and he’ll laugh. Tickle him three times and watch him convulse with laughter! This classic toy started a phenomenon when it was first released and still brings smiles to little ones today. When Elmo’s tummy is squeezed, he’ll let kids know, “That tickles!” as he breaks out in laughter. 3 “AA” batteries required (included). Ages 18 months to 4 years.

Chuck

Tonka CHUCK & FRIENDS CHUCK MY TALKING TRUCK from Playskool
Chuck is a friendly little dump truck with the gift of gab, chatting while he works on his construction projects. With more than 40 phrases, sounds and actions, kids can lift his dump bed, press his roof or push his bumper to hear Chuck say phrases such as, “Time to find some dirt!” Chuck is fully interactive, featuring sound recognition that lets him roll his tires when kids call him. An accompanying storybook, “Get to Work,” lets kids explore Chuck’s world, which includes his construction vehicle friends. 3 “C” batteries required (included). Ages 2 years and up.

toystory
Disney-Pixar Toy Story Interactive Buddies Talking Action Figures from Thinkway
Buzz Lightyear and Woody are back from their owner Andy’s toy box, and just like in the movies, they banter and bicker like real pals. With this Toys”R”Us exclusive, kids can choose between three different interactive modes to hear these buddies speak individually or with each other, using their actual voices from the movies. Between Buzz and Woody, the duo can say over 100 phrases, including lines from Toy Story and Toy Story 2, along with additional buddy interactions. 3 “AA” batteries and 3 “AAA” batteries required (not included). Ages 4 years and up.


princess

Disney Princess: Just One Kiss Princess Tiana Doll from Mattel
Stepping out of this holiday season’s highly-anticipated animated theatrical release from Disney Studios, The Princess and the Frog, Princess Tiana is ready to find her prince, even if she has to kiss a frog or two first. Dressed to regal perfection, Tiana is a vision of loveliness with a tiara, necklace and blue ball gown adorned with firefly lights that sparkle and shine. She’s accompanied by the frog prince, who desperately yearns for a kiss to transform him back into a man. When girls bring the frog up to Tiana for a kiss, she will turn her head away and say one of the phrases from the movie. The fourth time the frog is brought up to her, Tiana finally agrees to kiss the prince. 3 “button cell” batteries required (included). Ages 4 years and up.

DragonWorld

Imaginext Dragon World Fortress from Fisher-Price
With action at every turn, this fortress world allows kids to open gates, make lightning crackle, and unleash a powerful dragon with a fierce roar. Two medieval-themed action figures activate all of the castle’s secret abilities, including a launching cannon to ward off intruders and a boulder that can be released down the dragon’s tail to attack invaders. With fantastic accessories and battle sound effects, kids will believe they’ve been transported to the age of swords and sorcery. 3 “AA” batteries required (included). Ages 3 to 8 years.

paperoni

Paperoni Deluxe Studio from Spin Master
With a dash of imagination and this Deluxe Studio, young artisans can create 3D artwork using tiny, colorful paper rolls. This mess-free set lets kids devise and craft animals, friendly faces and more using a child-friendly cutter that helps them effortlessly cut Paperoni paper rolls into six different lengths with the turn of a dial and the push of a lever. Offering additional depth to every work of art, crafty kids can design dozens of creations with 600 1/2-inch Paperoni pieces, 32 9-1/2-inch Paperoni pieces, one 2D self-adhesive template, one 3D template, Tweezers, eight gems and additional embellishments. No batteries required. Ages 4 years and up.

scatterpillar

SCATTERPILLAR SCRAMBLE from Hasbro Games
Preschoolers can challenge their friends in a race to climb to the top of a giant Scaterpillar as it dances and grooves to its favorite music. As kids move their marbles, one at a time, into the Scatterpillar’s hands, it squiggles and squirms, dropping marbles and setting players back. The first player to get all eight marbles to the top wins. 3 “AA” batteries required (not included). Ages 4 years and up.

Text & Learn

Text & Learn from LeapFrog
Because we all want our littlies to learn to get addicted to crackberries from an early age! Little learners can explore in a grown-up way by mimicking how mom and dad use their Blackberries with this oversized version that provides educational fun through three different modes. Whether exchanging text messages with their puppy pal Scout or checking Scout’s planner to see his weekly schedule in pretend browser mode, toddlers will learn the basics of communicating while using a real keyboard. Additionally, children can match letters, identify shapes, learn letter names and more. 3 “AA” batteries required (included). Ages 3 years and up.

bakugan
BAKUGAN BATTLE BRAWLERS NEW VESTROIA Maxus Helios 7 in 1 from Spin Master
Fans of Bakugan Battle Brawlers beware – the Maxus Helios Mega Bakugan has arrived This ultimate fighter is formed by connecting seven different Bakugan marbles: Helios, Scraper, Klawgor, Foxbat, Fencer, Leefram and Spindle. Maxus Helios can battle as one united force, or individually, to give kids a variety of combat options to help them excel in Bakugan, which combines trading card game play with collectible marbles. No batteries required. Ages 5 years and up.

barbie

Barbie Fashionista doll collection from Mattel
Decked out in the best outfits, shoes and accessories, this collection of fashion-forward Barbie dolls each feature their own distinct fashion personality, including Glam, Cutie, Girly, Wild, Sassy and Artsy. With 12 points of articulation, these Barbie dolls can bend their elbows, twist their wrists, bend at the waist and roll their heads, allowing them to pose over 100 different ways. Each doll comes complete with one stylish outfit, and endless possibilities, for hours of fun. No batteries required. Ages 3 years and up. Each doll sold separately.

BattleStrikers

Battle Strikers Turbo Tops Tournament Set from MEGA Bloks
Battle Strikers Turbo Tops put a new spin on battling tops by letting kids launch without ripcords or pull strings, while offering unprecedented control. Kids rev up the handheld turbo launcher, which reaches speeds of 6000 RPM, and release their Striker top into the battle arena to compete against an opponent. Once the Battle Strikers are launched, kids can direct their tops with the flick of a fingertip through a magnetic controller that fits over two fingers. With 16 types of Strikers to collect, players can mix and match components to customize as they prepare for battle. The 17-piece Tournament Set includes two Turbo Launchers, two magnetic Controllers, two exclusive Strikers and one Battle Arena. 6 “AA” batteries required (not included). Ages 6 years and up.

ChixOs

ChixOs Pink Design-A-Luxury Loft from Spin Master
The ChixOs Design-A-Luxury Loft offers the perfect space for an amazing party, but the fun can’t begin before kids decorate their stylin’ pad. To prepare for the festivities, kids can dress and style three ChixOs dolls from 243 possible choices of mix and match body parts, then give them a dusting of glitter for the finishing touch. Junior interior designers can also decorate the loft by building 3D furniture and accessories when they join PixOs with water to create couches, tables or anything imaginable. No batteries required. Ages 4 years and up.


pyramid

Egyptian Pyramid from playmobil
Kids can bring home one of the seven wonders of the world with the Egyptian Pyramid, available exclusively at Toys”R”Us. Featuring a 14-inch high pyramid, which kids can construct, young architects will be able to assemble tricks and ambushes with removable plastic walls, a collapsible staircase, chute, scorpion trap, secret treasure chamber and trapdoor with slide. Now, children have everything they need to help the Pharaoh safeguard his jewels against treasure hunters. No batteries required. Ages 5 years and up.

Showstopper

Harumika RUNWAY SHOWSTOPPER SET from Bandai
Future designers create fantastic fashions by folding fabric over a dress mannequin and locking the swatches in place. Once a new dress is formed, kids can capture images of their garment with an included USB camera before uploading them to the Harumika website where their styles can join an online fashion show. The set comes with everything needed to design runway perfect couture, including a pink dress form mannequin, stylus tool, several rolls of foldable fabric, accessories, rhinestones, stickers and two Harumika charms that hold special codes that unlock exclusive content on www.harumika.com. Even the handle on the display case offers fashion forward opportunities, transforming into a bracelet. No batteries required. Ages 6 years and up.

rocky

Matchbox Rocky the Robot Truck from Mattel
This hard-working, interactive dump truck is ready to roll with sensors, motorized movements and 100 phrases. Quickly becoming any child’s best friend, Rocky tells jokes, dances and flashes his headlights as he speaks. With a rugged design and a full-tilting bed, kids can even use Rocky for construction projects like loading up, moving out, hauling and dumping. When the work is done, Rocky even sleeps and snores. 4 “C” batteries required (included). Ages 3 years and up.

Moxie Girlz

Moxie Girlz Jammaz dolls from MGA Entertainment
Breaking into the fashion doll scene, Moxie Girlz are ready to help empower girls to express themselves with courage, determination and energy. Since there’s no better place for kids to have fun than at a rock-themed slumber party, all dolls in the Jammaz line, Lexa, Avery, Sasha and Sophina, come decked out in their favorite pajamas with accessories guaranteed to help show off their inner rock stars. A wig, heart-shaped guitar, microphone, tiara and glasses complete the transformation from doll to pop princess. No batteries required. Ages 6 years and up. Each doll sold separately.

Nerf

NERF N-Strike Raider Rapid Fire CS-35 from Hasbro
Ready to take on any dart challenge, this NERF blaster has the capacity to hold up to 35 NERF darts at once, ensuring kids will have a blast long before ever needing to reload. Providing versatility, the NERF RAIDER can instantly switch from “single” fire mode to launch one dart at a time or “slam” fire mode to unleash a rapid stream of 35 darts. A removable stock and Tactical Rail System complete the package, allowing players to customize their blaster for every scenario. As an added bonus, the NERF RAIDER features a collapsible stock and a drum magazine that can be used with additional NERF products. No batteries required. Ages 6 years and up.

turbotank

Star Wars: The Clone Wars Clone Turbo Tank from Hasbro
When the Clone Army protects Jedi during a rescue mission or helps overcome an attack from the Separatist Droid Army, the Clone Turbo Tank is part of the action. This heavily armed and armored ten-wheel vehicle features a Tank Gunner action figure, cannon pods with firing missiles, a rotating gunner station, doors that can open and close, a removable command center and room for an entire squadron of Clone Troopers. To help the troops chase escaping droids, an included Speeder Bike can launch into action from the rear of the vehicle. Lights, sounds and Clone Trooper phrases complete the battle scenario for kids who are playing “a long time ago, in a galaxy far, far away.” 3 “AA” batteries required (not included). Ages 4 and up.

Transformers

TRANSFORMERS: REVENGE OF THE FALLEN CONSTRUCTICON DEVASTATOR from Hasbro
Kids can take control of the ultimate weapon in the evil DECEPTICON army with this monstrous TRANSFORMERS action figure that can be built by combining six different construction vehicles known as the CONSTRUCTICONS. Before converting into DEVASTATOR, children can pretend they’re waiting to ambush the heroic AUTOBOTS at a construction site with these Robots in Disguise, including LONGHAUL, MIXMASTER, SCAVENGER, RAMPAGE, SCRAPPER, and HIGHTOWER. After changing into its ultimate form, DEVASTATOR can unleash its weapons with lights and sounds that bring the excitement of this summer’s blockbuster film TRANSFORMERS: Revenge of the Fallen to life. 2 “AA” batteries required (included). Ages 5 years and up.
zhu zhu
Zhu Zhu Pets Hamster from Cepia
These adorable, furry, interactive hamsters double as the perfect family pet and a best friend. With five hamsters to choose from, kids can select one that reflects their personality, including Patches, the flower-lover; Chunk, a laid-back surfer; Pipsqueak, a tiny titan of power; Mr. Squiggles, who loves to explore; or Num Nums, who loves to eat. With more than 40 different sound effects and artificial intelligence, these pets will dart around the house, play in hamster tubes, run on wheels and more. Zhu Zhu Pets also make fun sound effects, such as toilet-flushing, teeth-brushing sounds and sleeping noises. 2 “AAA” batteries required (included). Ages 4 years and up. Each hamster sold separately.

barbienailprinter

Barbie b-nails digital nail printer from Mattel
Young fashionistas can glam it up like Barbie with a spa-like manicure in the comfort of their own home. This new digital nail printer allows girls to select designs from over 1,000 available images or upload their own creations from their computer. Whether using the printer to add decals over polish or directly onto a nail, young manicurists can place their fingernail into the printer after using scaling and sizing tools to select the perfect style. Printing takes only a few seconds and the designs last for days. No batteries required. Ages 8 years and up.

disneynetpal

Disney Netpal from ASUS
Available in Princess Pink and Magic Blue, this Disney-themed netbook computer was designed with Internet safety in mind, allowing parents to create a web-safe computing environment for their kids with more than two dozen parental controls. Once kids turn on the netbook, they’re logged on to the Disney Desktop, an intuitive software program that offers simple operation for children, along with easy access to the Disney web browser, which is preloaded with several kid-friendly websites. The Disney Desktop also comes with a “gadget tray” with icons for easy access to applications and a collection of 15 widgets, including a stopwatch and a digital memo pad. Rugged and durable, this has a spill-proof keyboard and a 16GB SSD drive that can withstand bumps. A preinstalled card allows the Disney Netpal to access networks wirelessly. 1 “4200mAh Polymer” internal rechargeable battery is required (included). Ages 6 years and up.

eyeclops

EyeClops Mini Projector from JAKKS Pacific
Children can create their own big screen entertainment with this pint-sized projector that can display an image up to 60-inches when connected to a DVD player, multimedia player, video game console or other video device. Once kids plug the unit into the A/V jacks of any home entertainment device, they can turn their ceiling into an arcade, the side of their house into an outdoor movie theater or the seat in front of them into a TV screen. Children can also take their big-screen experience on the road by plugging the projector into an outlet with an AC adaptor while inside or powering it with an included battery pack while outdoors. 4 “D” batteries required (not included). Ages 8 years and up.

Fastlane JLX
Fast Lane JLX OVER DRIVE RADIO CONTROL ALL TERRAIN VEHICLE from Toys”R”Us
Remote control drivers can take the wheel of the ultimate R/C experience with this miniature ATV that reaches scale speeds of 225 MPH, performs awesome stunts with self-propelled flipping action tires and has the ability to drive on almost any terrain, including land, water or snow. Kids can even take this Toys”R”Us exclusive to the air with a ramp-assisted jump that can propel the JLX more than 6 feet. The JLX features a recyclable Nickel Metal Hydride battery pack, offering a longer battery life with each charge. 1 “9V” battery and 1 “12V” rechargeable Ni-Mh battery required (included). Ages 8 years and up.

liv

Liv from Spin Master
This new collection of dolls, designed to look like real teenagers, merges the world of fashion play with an online community. Using a code provided with each doll, children can peer into the daily routine of the Liv girls, Daniela, Sophie, Katie and Alexis, when they visit www.livworld.com, which offers daily diary entries, virtual closets filled with fashions, webisodes, games and more. Beyond offering a real teen perspective, each Liv doll comes with realistic glass-like eyes, 14 points of articulation for greater poseability and wigs that allow children to switch their doll’s hairstyle or color easily. No batteries required. Ages 5 years and up. Each doll sold separately.

mindflex

Mindflex from Mattel
Mindflex challenges players to test their mind-over-matter skills by levitating a soft foam ball in order to move it through an obstacle course, using only the power of their mind. Kids just strap on the included headset that contains sensors for the forehead and earlobes to measure their brainwave activity. With deep concentration, the ball rises on a stream of air, and when the mind relaxes the ball begins to descend. Players must master these mental maneuvers to guide the ball through an obstacle course that they design from hundreds of interchangeable combinations. Up to three friends can challenge each other with five unique game modes, including multiplayer games, to prove who is the most accurate mental warrior. 4 “C” batteries and 3 “AAA” batteries required (not included). Ages 8 years and up.

StarCruiser

Star Wars Fan’s Choice Anniversary Edition Home One Mon Calamari Star Cruiser from LEGO Systems, Inc.
Modeled after scenes from Star Wars: Episode VI Return of the Jedi, this 789-piece construction set contains enough pieces to build the classic Mon Calamari Star Cruiser’s command deck, briefing room and repair hangar. Developed after it was voted by fans as the most sought after Star Wars spacecraft never before produced as a LEGO model, this massive set also comes with an A-wing fighter that kids can build, featuring an opening cockpit, rear doors and two flick missiles. Six mini figures, including Admiral Ackbar, a Mon Calamari soldier, Mon Mothma, General Lando Calrissian, General Madine and an A-wing Pilot let builders take control of the ship by directing Admiral Ackbar on his command seat to plan an attack on the Empire with the Death Star hologram. No batteries required. Ages 9 – 14 years.

BattleBrawlersPS3

Bakugan Battle Brawlers from Activision
Now video game players can heed the “call to brawl” with the first Bakugan game developed for Xbox 360, PlayStation3, PlayStation2, Wii and Nintendo DS. Taking control of their favorite Bakugan characters from the animated series, players can participate in intense battles and create their own Bakugan Battle Brawler in an environment featuring cartoon quality graphics and multiplayer combat. No batteries required. Rated “E” for “Everyone.” Video game systems sold separately.

DSI

DSi from Nintendo
Building on the popular Nintendo DS platform, this updated system combines the fun of handheld gaming consoles with the ability to take pictures and search the Internet. Available in black, blue or pink, the Nintendo DSioffers dual-screen, touch-sensitive play, and comes with a stylus to help control in-game action. Users can play any of the hundreds of existing DS titles or grow their gaming library with Nintendo DSi-specific titles and downloadable DSiWare content, including games and applications. The sleek, folding design easily fits in a hand or pocket, so users can listen to music as they walk down the street, get directions to the nearest restaurant or snap pictures they can edit, send to friends or upload to Facebook. One “lithium ion” rechargeable battery required (included). Ages 6 years and up.

sony-reader-pocket-450

Reader Pocket Edition from Sony
With the capacity to store approximately 350 standard eBooks in a device that can easily fit into a pocket, this Reader lets anyone flip open their favorite books in the car, on a plane, at a restaurant or even in a library. Sporting a five-inch electronic display, and available in a variety of colors such as navy blue and rose, this device offers clear and crisp pages for easy readability. Users can also take the Reader on all of their trips, long and short, with up to two weeks of reading enjoyment on a single battery charge. The Reader comes equipped with a USB cable that can connect to a computer to download books from a variety of online sources, as well as public libraries across the country. One “lithium ion” rechargeable battery required (included). Ages 12 years and up.

WiiSports

Wii Sports Resort from Nintendo
This sequel to the popular Wii Sports takes the action out of the console and onto a virtual island resort, filled with a dozen fun activities. Using the Wii Remote and Nunckuk controllers, players can take control of their Mii characters to compete against the computer or their friends in archery, basketball, bowling, golf, table tennis, fencing, air sports, canoeing, cycling, Frisbee, power cruising and wakeboarding. Adding to the challenge, Wii Sports Resort comes with one Wii MotionPlus accessory that attaches to the base of a Wii Remote, enhancing players’ precision by recognizing the slightest twist or turn of the Wii Remote. No batteries required. Rated “E” for “Everyone.” Wii system sold separately.

A couple of final observations from TOYS R US:

CHRISTMAS DOWN UNDER

From what we understand, most of the above goodies will be available in New Zealand. For those that are not — Trade Me sellers, you know an opportunity when you see one! Happy trading and a Ho Ho Ho to you!

Post to Twitter

Love me, love me not, love me … October 7, 2009

Posted by Michael Carney in : success secrets, trade me, trademe , 4comments

Sometimes, Trade Me auctions sell out in a flash. Other times, not so much.

You polish up your headlines, take some great photos and write sizzling words that (you figure) will have people bidding like crazy. You kick-start your auction with great hope and check back in a day or so later.

So you’ve decided to seek fortune (if not fame) by selling stuff on Trade Me. You polish up your headlines, take some great photos and write sizzling words that (you figure) will have people bidding like crazy. You kick-start your auction with great hope and check back in a day or so later.
What? After all your good work, how could this happen? No bids! Don’t lose heart — you have not yet begun to fight. First, look at the stats. There are three pieces of information you need to know about an item that’s just sitting there, apparently unloved:
• Is your auction not getting any pageviews?
• Is it getting views but no bids?
• Or are people viewing it and then just adding it to their watchlist?
How do you know the answers to these questions? Go to My Trade Me and thence to your Items I’m Selling section. The three key auction numbers are there for you to see.
ON THE WATCHLIST?
If several people have added your auction to their watchlist, don’t change anything. They’re probably veteran Trade Me buyers and are saving up their energies (as well as their Auto-Bidders) for a sudden flurry at the end.
VIEWS BUT NO BIDS?
If you’re getting views and not bids, you know there is demand and interest in the item, but there’s something wrong with your price, your description or your photos. Tinker with the description, consider changing the photos — but don’t touch the pricing. Time enough for that if you have to relist your item.
NO VIEWS?
If you’re not getting views, then:
• There’s no demand or interest in the item
• You’re in the wrong category
• Your headline lets you down
WHATCHA GONNA DO?
First, head on over to the Advanced Search link and search for recent sales of similar items under Expired Auctions.
If you find a reasonable number of recent sales at acceptable prices, then you’ve established that there is demand for what you have to offer.
Dig a little deeper: click the most successful sold items and confirm they were listed in the same category you’re frequenting. If not — and if you still have at least a day before the auction ends — change categories. If the successfully sold items were listed in the same category, probe even deeper.
How does your headline stack up? Is there anything you can learn from the headlines used by the successful sellers? Nothing that’s immediately obvious? At this point you have two choices:
1. Suck it in and wait for the end of the auction. To all intents and purposes, your listing stacks up. Take your chances on attracting attention as your listing moves into the endgame, passing through the Closing Soon pages on the way to oblivion.
2. Tinker under the bonnet, trying some random changes to your headline and/or your choice of category.
We recommend choice #1. But that just might lead to…
COPING WITH FAILURE
No battle plan survives contact with the enemy. The same is true of online auction listings. None of Trade Me’s top sellers achieves a 100% success rate, first time every time. We don’t imagine you will either. For some reason, those consumers out there have a mind of their own.
Sometimes, there’ll be no bids. Sometimes the bids just won’t reach your reserve. It’s a numbers game — and a game of perseverance. Even the professionals fail between 20% and 55% of the time. As for the rest of us: across the whole site, only one in four auctions closes successfully.
However, all is not lost. If your item doesn’t sell first time you can:
• Make an offer to bidders/watchers
• Relist it in a different category
• Relist it with different copy
• Relist it with a changed price offer
• Store it for now and try again later
• Add it to a group of related products (ie, bundled together)
• Add extra value (such as a gift with purchase)
• Add premium promotional options
• Turn it into a publicity opportunity
• Make it a learning experience!
Let’s not be gloomy about failure, though. It gives us a chance to learn new ways of doing things on Trade Me! Eventually, as winter turns to spring and thence to summer, failure will blossom into success.

What? No bids? After all your good work, how could this happen?

If you find your items left at the altar, here’s a little advice.

First, look at the stats. There are three pieces of information you need to know about an item that’s just sitting there, apparently unloved:

  1. Is your auction not getting any pageviews?
  2. Is it getting views but no bids?
  3. Or are people viewing it and then just adding it to their watchlist?

How do you know the answers to these questions? Go to My Trade Me and thence to your Items I’m Selling section. The three key auction numbers are there for you to see.

ON THE WATCHLIST?

If several people have added your auction to their watchlist, don’t change anything. They’re probably veteran Trade Me buyers and are saving up their energies (as well as their Auto-Bidders) for a sudden flurry at the end.

VIEWS BUT NO BIDS?

If you’re getting views and not bids, you know there is demand and interest in the item, but there’s something wrong with your price, your description or your photos. Tinker with the description, consider changing the photos — but don’t touch the pricing. Time enough for that if you have to relist your item.

NO VIEWS?

If you’re not even getting views, then either:

WHATCHA GONNA DO?

First, head on over to the “more options” link in the Search box, and search for recent sales of similar items under Expired Auctions.

If you find a reasonable number of recent sales at acceptable prices, then you’ve established that there is demand for what you have to offer.

Dig a little deeper: click the most successful sold items and confirm if they were listed in the same category you’re frequenting. If not — and if you still have at least a day before the auction ends — change categories. If the successfully sold items were listed in the same category, probe even deeper.

How does your headline stack up? Is there anything you can learn from the headlines used by the successful sellers? Nothing that’s immediately obvious? At this point you have two choices:

  1. Suck it in and wait for the end of the auction. To all intents and purposes, your listing stacks up. Take your chances on attracting attention as your listing moves into the endgame, passing through the Closing Soon pages on the way to temporary oblivion.
  2. Tinker under the bonnet, trying some random changes to your headline and/or your choice of category.

We recommend choice #1. But that just might lead to…

COPING WITH FAILURE

No battle plan survives contact with the enemy. The same is true of online auction listings. No top seller on Trade Me achieves a 100% success rate, first time every time. We don’t imagine you will either. For some reason, those potential buyers out there have a mind of their own.

Sometimes, there’ll be no bids. Sometimes the bids just won’t reach your reserve. It’s a numbers game — and a game of perseverance. Even the professionals fail between 20% and 55% of the time. As for the rest of us: across the whole site, only one in four auctions closes successfully.

However, all is not lost. If your item doesn’t sell first time you can:

Let’s not be gloomy about failure, though. It gives us a chance to learn new ways of doing things on Trade Me! Eventually, as winter turns to spring (soon, surely!) and thence to summer, failure will blossom into success.

Post to Twitter

Social Selling September 8, 2009

Posted by Michael Carney in : Twitter, auctions, facebook, new zealand, trade me, trademe , 4comments

Can you use Twitter to sell stuff on Trade Me? Is it fashionable or a complete social disaster to promote your auctions on Facebook?

The first answer, the purist answer, is ‘No’ – you shouldn’t use either service just to flog your auctions. And especially ‘No’ if you intend to turn your Twitter and Facebook presence into Spam Sausage Machines, churning out endless updates fixated on your Trade Me listings. Epic FAIL.

Of course, if ‘No’ was all there was to the answer, that would make for a pretty short blog post. So let’s quickly point out that there are circumstances under which it can be both acceptable and desirable to harness the power of Twitter or Facebook to promote your offerings [you probably knew we were going to say that].

A MATTER OF FOCUS

Regardless of whether we’re talking about Twitter, Facebook or any of the many other microblogging or social networking services, the key question is focus. What’s the purpose of your online presence? To keep in touch with your friends? Just to have an outlet for your rants and raves? Or to help with your business or professional ambitions, whether it’s to further your career or just help you earn a decent crust?

You may not have even considered the question before – most people haven’t. Now’s the time to do so.

If you decide that all you want to do online is hang with your friends or indulge in a good old-fashioned soapboxing from time to time, thanks, nothing to see here, move along please.

Otherwise, let’s talk about developing a new online focus – specifically, on those products that you sell on Trade Me. We’ll assume that they’re all part of a related product portfolio – in other words, you’re not selling car batteries today, dolls’ clothing tomorrow [if you do dabble in what we’ll charitably call a “diversified product range”, you either need to reconsider your overall selling strategy or else develop separate online identities* for each collection of products].

*EDIT: You can’t use multiple identities on Trade Me, of course, but you can and should have different  Twitter accounts and Facebook Business Pages for your various offerings. And thanks, Tim, for pointing out that this wasn’t clear in the original post.

Your focus can be reasonably broad (eg “Baby Clothing”) or very narrow (eg “Bronze Age Marvel Comics”). Either way, we’ll presume that there’s sufficient interest in the product category within New Zealand that you’ve been able to build a viable market niche selling such products on Trade Me.

Identified your focus? Great. The rest of the process can be simply described in four steps:

  1. Ensure that your online identity reflects your focus (eg your Twitter User Name and profile details are all about your passion for Model Railroads of the Twentieth Century; you have a Facebook business page that talks about your comprehensive Swatch collection);
  2. Start regularly posting useful information (eg to your Facebook wall or to your Twitter account) about your chosen topic: “Ten Worst Movies Available On BluRay”, “My Favourite Scrapbooking Technique”, “How Open Source Software Changes The World”;
  3. Actively build a database of followers by seeking out other service users whose posts and profiles indicate that they are interested in your category;
  4. Every once in a while (about every 15th tweet, for example), in the midst of all the other useful information you’re posting, mention a relevant Trade Me auction that might appeal to your followers.

The guiding principle: provide an ongoing source of valuable information about your specialist topic (setting yourself up as an expert in the chosen field), attract those interested in your field and then interject with very occasional commercial messages (but don’t over-pollute).

These things take time, of course – don’t expect to be an overnight sensation. But once you build an enthusiastic following in your niche, you can significantly multiply the effectiveness of your auction listings.

GETTING SPECIFIC: TWITTER

Twitter is the flavour of the year. The service’s popularity has exploded around the world, and New Zealand is no exception. Twitter’s share of daily visits in Aotearoa increased 305% from the start of 2009 until mid-April (the latest data we have available), at which point, according to researchers HitWise, it was our 49th most visited web site.

Twitter’s most endearing feature is its ability to multiply messages exponentially. To paraphrase a (very) old commercial: with Twitter, “you tell two people and they each tell two people, and they each tell two people,  and so on and so on …” and before you know it, your message has been retweeted around the world six hundred times, reaching every person on the planet (okay, perhaps not, but certainly you can reach far more than just those on your own list, provided your message is of enduring interest).

So where do you start on Twitter? Returning to our four-step process noted above, start (STEP ONE) by claiming your online identity on the site. Go to www.Twitter.com and attempt to claim your Trade Me user name as a Twitter ID (we’re assuming that your user name reflects your product focus). Note that you can have no more than 15 characters in a Twitter ID (and it’s first-come, first-served globally), so you may need to modify or abbreviate to fit.

STEP TWO: Posting. You have 140 glorious characters within each tweet – not very much to provide useful, meaty information about your chosen topic (which is why many Twitterers tend to include links to more detailed blog posts in their tweets). Remember, remember, your role is to position yourself as an expert in your chosen field of endeavour, so post useful information on a regular basis. Also be aware that some will be receiving your updates on their mobile phones (and may be paying for the privilege). If they don’t think they’re getting value for money, they’ll quickly stop following you.

STEP THREE: Building a following. In essence, you want to attract a core group of (ideally Kiwi) followers who are very interested in your topic, as many people as possible with a mild interest in your topic and a smattering of others who might occasionally become prospects for your products.

How do you go about doing that? We won’t reinvent the wheel – Promo Magazine covers the topic in depth with a useful excerpt from “Twitter Power: How to Dominate Your Market One Tweet at a Time” by Joel Comm (John Wiley & Sons, 2009):

How to Be Intentional about Creating Your Own Network of Experts

High quality followers can do different things. Some will be the type of followers who hang on to your every tweet, follow all your links, and buy your products.

You certainly want to have lots of those … but identifying them isn’t easy. Few Twitterers write on their bios that they’re looking to buy lots of products about Corvettes or football—or anything else.

What you can find very easily on Twitter, though, is experts.

This is really Twitter’s strength. The site is stuffed with people who have great information about particular subjects and are willing to share it.

Find experts on a topic related to yours and encourage them to follow you, and you’ll be giving yourself a massive and very valuable network.

Enter your keywords [in a Twitter search engine] and pull up tweets that contain that phrase.

You’ll then be able to see who’s talking about your topic and, by looking at the bios and reading their tweets, see which of those Twitterers are the leading experts. It’s much more efficient to identify the key Twitterers on the topic and get them to follow you.

If other people see that the expert is following you, they’ll assume that you’re also an expert and want to follow you too.

One way to succeed on Twitter is to hang out with the influence-makers. Find the top people in your topic on Twitter, and become a part of their circle.

When you’re one of the prominent Twitterers on the site, you’ll find it’s much easier to persuade people to read your tweets. In fact, you won’t have to do anything but make sure that your tweets are interesting, informative, and entertaining.

Read more at http://promomagazine.com/interactivemarketing/news/building-twitter-followers-0331/index1.html

STEP FOUR: Once you’ve built a useful following, you can afford to mention your auctions on an occasional basis.

AND WHAT ABOUT FACEBOOK?

Facebook overtook Bebo in April this year to become New Zealand’s most popular social networking site (Source: ComScore). Amazingly, Facebook has also (according to HitWise) overtaken Trade Me in the last month to become New Zealand’s second most visited website behind Google.

Facebook requires a bit more care than Twitter, because the site doesn’t allow you to register as anything other than an individual. However you can set up (free) a business page and populate that page with info about your products.

What to do next? John Marshall to the rescue:

Step One: Who Is Your Target Market? That’s the million dollar question. Lets say you were selling video games. You only want to add friends who play and buy those video games. Think of your target market.

Step Two: Find your target market. You ask how do I do that. It’s very easy if your target market is video games, you go to groups and search for stuff related to video games.  Once you find these groups of people you now have your target market in front of you.

Step Three: Build your following. It’s time to start adding friends and having fun. Here are a few things to keep in mind when building your following:

  • Only add 50 Friends a day (If you go too fast FaceBook will tell you to slow down)
  • Don’t use a program to add friends (Facebook will kick you out)
  • Add a personal message when adding friends. (Draft a message, one that sounds professional, and keep it handy)
  • Approve all requests for friendship from others.
  • Join Groups in your target market (people will invite you from these groups)
  • Join the conversation (Get out in the conversation and be seen)
  • Write on your friends’ Walls.
  • Link your FaceBook to other websites: your blog, Twitter, MySpace and YouTube.

Social Networking specialist Deltina Hay also provides some highly valuable advice for taking advantage of sites such as Facebook:

To avoid the scattershot approach, choose one or two social networking sites that fit your business well and invest the time to maximize your presence in them. Let’s explore what that might look like if Facebook is one of your choices.

Prepare your best information before you start.

Avoid the “I will go back and fill that in later” trap. Have all your necessary information on hand, ready to copy and paste on the spot. Complete a worksheet containing:

1. Key Terms:
Make a list of your best key terms and weave them into the rest of your worksheet items. Key terms are one, two, or three word terms that someone might use if they were searching for your business in a search engine.

2. General Information:
Your Name
Business Name
Email Addresses
URLs
Instant Messaging screen names

3. Biographical and Descriptive Information:
Short bio (50 words)
Longer bio (100 words)
Short company description (50 words)
Longer company description (100 words)
Business mission statement

4. List of Products

I based these worksheet items on a typical Facebook profile and page. If you choose a different social networking site, examine some completed profiles and base your worksheet items on them.

Create an account and thoroughly complete your profile

If you haven’t already, get a Facebook account. Completely fill out your profile using your worksheet. Under the relationships tab, choose “networking.” You can skip the personal and education tabs for business profiles, but there is no harm in filling them out. If you have an existing account, upgrade your profile information using your key terms.

But don’t stop there!

Facebook, like most good social networking platforms, offers many marketing opportunities for businesses, some for free. You can find these by clicking the “Advertising” link in the footer of the Facebook site, or by following this link: http://www.facebook.com/business/.

Since I can’t cover all of the marketing tools in one article, let’s focus on my favorite: The Facebook Page. It’s my favorite not only because it is free, but because it makes use of the many diverse Facebook applications.

Facebook pages are specifically for marketing a business or a product. They offer a way for a business to represent itself to the Facebook community in an authentic way. Facebook users can search pages the same way they search for people within the network community.

Create your page by going to “Page Manager” in the left sidebar of your Facebook profile, or by following this link: http://www.facebook.com/business/ and choosing Facebook Pages. Choose the best category for your business.

Use key terms in the name of your Facebook page!

It seems that the actual page name is the only text on a Facebook page that is used in a search. With that in mind, use at least two of your best key terms in your page name.

Populate your page with all of your best worksheet information. You may have only a few seconds to catch a reader’s attention, so put your best key terms forward.

Once your page is in place, add applications to help represent your company in your own unique way. To find applications for your page, click on “Applications” in the upper left corner of your page, or search for them here: http://www.facebook.com/apps/.

Applications are not difficult to install and are usually very easy to set up. Use this general rule of thumb when choosing an application: If you can’t figure out how to set it up after the second try, find another one. There is often more than one application available to accomplish the same task.

Applications Top Picks:

Implementing these applications creates an interactive page that also gives visitors a personable look into your business.

MORE READING

We’re really just scratching the surface of social network marketing in this article. We suggest you do your own additional homework as you go along (recommended tutor: Old Missus Google).

Anyway, back to the original questions: Yes, you can use Twitter or Facebook to promote your auctions, but only as a side-effect of your development as the Expert in your Chosen Field. BTW, you’ll find a few other useful side-effects along the way, as you develop and publicise your expertise. We’ll leave it to you to discover them!

Post to Twitter